Privacy Policy

Sms2all is an application released by TALK2ALL TELECOM (HK) LIMITED. The company was established in September 2012 and obtained the ETS telecommunications operating license and wireless communication operating license from the Hong Kong Communications Authority in 2017. The primary purpose of Sms2all is to provide users with convenient international SMS sending capabilities at affordable prices. We aim to achieve boundless global connectivity and unlimited communication. Whether for business purposes or personal agendas, international communication is a significant factor in today's era, and Sms2all makes it easier for everyone to operate.

Sms2all highly respects the protection of users' personal information. When you use the services provided by the Sms2all platform, Sms2all will collect, use, and share your personal information in accordance with this Privacy Policy. This Privacy Policy contains the terms regarding how Sms2all collects, stores, uses, shares, and protects your personal information. Sms2all hopes to clearly explain how we handle your personal information through this Privacy Policy. Therefore, Sms2all recommends that you read this Privacy Policy in its entirety to help you understand how to protect your privacy rights. If you have any questions about this Privacy Policy, you can contact Sms2all through the contact information published on the Sms2all platform. If you do not agree with any part of this Privacy Policy, you should immediately stop using the services of the Sms2all platform. When you use any service provided by the Sms2all platform, it means that you have agreed to Sms2all's legal use and protection of your personal information in accordance with this Privacy Policy.

Before registering and using the "Sms2all App" service provided by TALK2ALL TELECOM (HK) LIMITED (hereinafter referred to as the "Service"), users should carefully read this agreement. By agreeing to all the terms of this agreement and completing the entire registration process according to the prompts on the page, the user indicates that they have reached an agreement with TALK2ALL TELECOM (HK) LIMITED, fully accept all the terms under this agreement, and are bound by the terms of this agreement.

2. If the user does not agree to this agreement, they may voluntarily stop registering or stop using the service. Once the user uses the service, it is deemed that they have understood and fully agreed to all the contents of this agreement, including any modifications made by TALK2ALL TELECOM (HK) LIMITED to the service agreement at any time.

3. TALK2ALL TELECOM (HK) LIMITED reserves the right to modify this agreement at any time in accordance with changes in relevant laws and regulations, as well as adjustments to the company's operating conditions and strategies, without the need to separately notify users. The modified agreement will be updated here in a timely manner. Once the updated agreement terms are published, they will replace the original agreement terms, and no further notice will be given. Users can check the latest agreement terms here. After the modification of the agreement terms, if the user does not agree to the modifications made by TALK2ALL TELECOM (HK) LIMITED to the relevant terms of this agreement, they have the right to stop using the service. If the user continues to use the service, it is deemed that they have accepted the modifications made by TALK2ALL TELECOM (HK) LIMITED to the relevant terms of this agreement.

1. Scope of Application

Providing users with better, superior, and more personalized services is the relentless pursuit of Sms2all. We also hope that the services provided by Sms2all can make your life more convenient. This Privacy Policy applies to all services provided by the Sms2all platform. When you access the Sms2all platform and/or log in to the relevant client to use the services provided by the Sms2all platform, this Privacy Policy applies.

2. How Sms2all Collects Information

Sms2all collects information to provide you with better, superior, and more personalized services. Sms2all collects information in the following ways:

1. Information you provide to Sms2all.

When you register for a Sms2all account and fill in and/or submit information while using the services provided by the Sms2all platform, including your date of birth, passport surname, passport name, passport number, phone number, and email address.

2. Information collected during your use of the service.

In order to provide and optimize the services you need, Sms2all will collect information related to your use of the services. This information includes: when you use the Sms2all platform services or visit the platform's web pages, Sms2all automatically receives and records information on your browser and computer, including but not limited to your IP address, language used, access date and time, and software and hardware characteristic information. If you download or use the Sms2all or its affiliated company's client software, or visit mobile web pages to use the platform services, Sms2all may read information related to your location and mobile device, including but not limited to device model, device identification code, and operating system.

In addition to the above information, Sms2all may also collect other information from you for the reasonable need to provide services and improve service quality, including relevant information you provide when contacting Sms2all's customer service team, questionnaire response information you send to Sms2all when participating in surveys, and relevant information collected by Sms2all during interactions between you and Sms2all's affiliates or partners.

3. Disable keyboard guard: Allows the application to disable the keyboard guard in an insecure state.

4. Read contacts: Allows the application to read the user's contact data for sending group SMS.

5. Edit contacts: Allows the application to edit the user's contact data.

3. Information from Third Parties

In addition, in order to provide you with better, superior, and more personalized services, or to jointly provide you with services, or for the purpose of preventing Internet fraud, Sms2all's affiliates and partners will share your personal information with Sms2all in accordance with the law, or based on your agreement, or with your consent.

4. How Sms2all Uses Information

Since the collection of your information is for the purpose of providing services to you and improving service quality, to achieve this purpose, Sms2all will use your information for the following purposes:

1. To provide you with the services you use and to maintain and improve these services.

2. To recommend content that may be of interest to you, including but not limited to sending you product and service information, or displaying personalized third-party promotional information through the system, or sharing information with Sms2all's partners with your consent so that they can send you information about their products and services.

3. Sms2all may use your personal information to prevent, detect, and investigate fraud, security risks, illegal activities, or violations of agreements, policies, or rules with Sms2all or its affiliates, in order to protect your rights and interests, the rights and interests of other Sms2all users, or the legitimate rights and interests of Sms2all or its affiliates.

4. Other purposes with your permission.

If the use of your information exceeds the above scope, Sms2all will re-obtain your authorization.

5. How Sms2all Shares Information

Sms2all has a confidentiality obligation to your information and will not sell or rent your information to third parties for their marketing purposes. Sms2all will only share your information with third parties under the following circumstances:

1. With your prior consent or authorization.

2. As required by laws and regulations or administrative or judicial authorities.

3. Sharing your personal information with Sms2all's affiliates.

4. Providing your personal information to trusted partners, allowing them to process this information according to Sms2all's instructions and in compliance with Sms2all's Privacy Policy and any other corresponding confidentiality and security measures.

5. If you are a qualified intellectual property complainant and have filed a complaint, at the request of the respondent, disclose to the respondent to resolve potential rights disputes.

6. Only by sharing your information can we provide the services you need or resolve disputes or controversies between you and others. For example, in a transaction you create on Sms2all, if any party to the transaction fulfills or partially fulfills the transaction obligations and requests information disclosure, Sms2all will provide the user with the necessary information such as the contact information of the other party to facilitate the completion of the transaction or the resolution of the dispute.

7. If you violate relevant laws, regulations, or Sms2all's agreements or rules, and it is necessary to disclose to a third party.

8. To protect the legitimate rights and interests of Sms2all, its affiliates, or users.

6. Information Storage

The information and data collected by Sms2all about you will be stored on the servers of Sms2all and/or its affiliated companies. This information and data may be transmitted to your country, region, or the location where Sms2all collects the information and data, and may be accessed, stored, and displayed there. We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless you agree to extend the retention period or it is permitted by law.

7. Protection of Your Personal Information

To ensure the security of your information, Sms2all makes every effort to take various reasonable physical, electronic, and managerial security measures to protect your information from leakage, damage, or loss, including but not limited to SSL, encrypted information storage, and access control to data centers. Sms2all also strictly manages employees or outsourced personnel who may have access to your information, including but not limited to implementing different levels of permission control based on their positions, signing confidentiality agreements with them, and monitoring their operations. Sms2all will provide corresponding security measures according to existing technology to protect your information and provide reasonable security guarantees. Sms2all will do its best to ensure that your information is not leaked, damaged, or lost.

Your account has security protection features. Please keep your account and password information safe. Sms2all will ensure that your information is not lost, misused, or altered through measures such as backing up to other servers and encrypting user passwords. Despite the aforementioned security measures, please understand that there is no "perfect security measure" on the information network.

When using the Sms2all platform services for online transactions, you will inevitably disclose your personal information to the other party or potential parties to the transaction, such as contact information or postal address. Please protect your personal information and only provide it to others when necessary. If you find that your personal information has been leaked, especially if your account and password have been compromised, please contact Sms2all immediately so that Sms2all can take appropriate measures.

8. Protection of Minors

Sms2all attaches great importance to the protection of minors' personal information. If you are a minor, it is recommended that your guardian carefully read this Privacy Policy and use Sms2all's services or provide information to Sms2all with the consent of your guardian.

If you have any questions, comments, or suggestions regarding this Privacy Policy or any issues you encounter while using our services, please contact Sms2all at: talk2all.hk.19@gmail.com.